Who is eCOGRA?

eCOGRA (eCommerce & Online Gaming Regulation & Assurance) is an independent not-for-profit online gaming industry standards association designed to protect gambling enthusiasts placing wagers at online casinos where it is legal. The organization's mandate is to ensure that fair gaming practices are maintained by online casino operators in the best mutual interests of players, responsible casino game providers, and the worldwide industry as a whole.

The group's functions include - but are not limited to - ensuring players' winnings are paid out promptly, client's personal information is securely stored, games are random, advertising is truthful, as well as overseeing that responsible measures are properly conducted by online casino and poker site operators.

eCOGRA's stated objective is to make certain that all of the aforementioned player and industry concerns are adhered to at all casino and poker websites displaying the eCOGRA "Play-it-Safe" seal. As well, all e-gaming websites bearing this seal guarantee that their adherence to these standards is independently and regularly audited by a recognized accounting firm.

Additionally, should a player encounter a conflict with any of the eCOGRA-certified gambling sites, under certain circumstances eCOGRA shall provide a free mediation service on the player's behalf. This service includes the provision of a fair gaming advocate available to represent a player in order to address one's concerns and ensure that he or she receives the necessary attention in a timely and professional manner.

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